1-888-302-8331
Call us weekdays
9am - 12 Midnight ET

1-888-302-8331
Call us weekdays
9am - 12 Midnight ET

PRIVACY POLICY

HOLISTIC HEALTH LABS (“HHL”, “we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [name of website.com] [and our mobile application], including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

This Online Privacy Policy applies only to information collected through our Site and not to information collected offline.

COLLECTION OF YOUR INFORMATION

  1. We collect information that you provide when logging in to your account, entering contests, sweepstakes or promotions, placing an order, subscribing to any newsletters, responding to surveys, utilizing our store locator services or other requests for information.
  2. Any data we request that is not required will be specified as voluntary or optional.
  3. Information received in connection with providing your service or fulfilling your purchase order.
  4. Like most websites, we use cookies to enhance your experience, gather general visitor information, and track visits to our website. Please refer to the "Do we use cookies?" section below for information about cookies and how we use them.

USE OF YOUR INFORMATION

  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
  • To process transactions and order fulfillment.
  • To respond to your request or other correspondence.
  • To send you emails containing information and updates pertaining to your order or request, notifying you of any product recall in addition to receiving occasional company news, updates, promotions, or related product or service information, etc. if such information was requested.
  • To administer and fulfill a marketing promotion, contest, sweepstake, survey or other site feature.
  • To protect and maintain the security and integrity of our Site and information technology infrastructure;
  • To authenticate the information you provide to us;
  • To protect our rights or the rights, property, and safety of others;
  • We may share information with trusted third party companies, entities and individuals to perform functions on our behalf (i.e., credit card processing companies, order fulfillment and shipping, marketing and promotional distribution); provided, however, that these third parties may access your personal information only on a confidential basis and only to the extent necessary to perform their functions, and all third party vendors must abide by our privacy policy.

PROTECTION OF YOUR INFORMATION

  • We implement a variety of security measures to maintain the safety of your personal information when you submit a request, place an order or access your personal information.
  • These security measures include: password protected directories and databases to safeguard your information or SSL (Secure Sockets Layer) technology to ensure that your information is fully encrypted and sent across the Internet securely.
  • While we have excellent security measures in place that meet or exceed industry standards, no data transmission over the Internet is one hundred percent secure. Although our top priority is to safeguard your personal information, we cannot guarantee the security of any information you submit to our Site.

It is important to note, however, that we may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

TRACKING TECHNOLOGIES

Cookies, Web Beacons, Tracking Pixels and Other Tracking Technologies We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

You can stop certain types of cookies from being downloaded on your computer by selecting the appropriate settings on your web browser. Web browsers will tell you how to stop accepting new browser cookies, how to be notified when you receive a new browser cookie and how to disable existing cookies. You can find out how to do this for your specific browser by visiting www.allaboutcookies.org.

THIRD-PARTY WEBSITES

We do not sell, trade or otherwise transfer to outside parties your personally identifiable information without your consent. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses. We may use this information to address network integrity and security issues or to investigate, prevent or take action regarding illegal activities or violations of our other policies.

SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

POLICY FOR CHILDREN

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

IMPORTANT INFORMATION ABOUT CONSENT

When we process your personal data on the basis of your consent, you are free to withdraw that consent at any time. You can withdraw your consent by contacting us using the contact details at the bottom of this notice. If your consent relates to receiving email marketing you can use the unsubscribe link in the email, or if it relates to app notifications you can turn off app notifications using your device settings. Please note that if you withdraw your consent we may not be able to continue to provide the related service to you.

YOUR RIGHTS UNDER DATA PROTECTION LAW

You have various rights under data protection law in connection with our processing of your personal data. For example, you have the right to request a copy of your personal data that we hold and to request that we correct any errors in the personal data that we hold. These rights are subject to certain exceptions and exemptions. You have the following rights under data protection law:

  • Right to Access Your Personal Data - You have the right to request a copy of the personal data that we hold about you, together with other information about our processing of that personal data.
  • Right to Rectification – You have the right to request that any inaccurate data that is held about you is corrected, or if we have incomplete information you may request that we update the information so that it is complete.
  • Right to Erasure – You have the right to request us to delete personal data that we hold about you. This is sometimes referred to as the right to be forgotten.
  • Right to Restriction of Processing or to Object to Processing – You have the right to request that we no longer process your personal data for particular purposes, or to object to our processing of your personal data for particular purposes.
  • Right to Data Portability – You have the right to request us to provide you, or a third party, with a copy of your personal data in a structured, commonly used machine-readable format.

OPTIONS REGARDING YOUR INFORMATION

Account Information

You may at any time review or change the information in your account or terminate your account by:

  • Logging into your account settings and updating your account
  • Contacting us using the contact information provided below

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

  • Noting your preferences at the time you register your account with the Site
  • Logging into your account settings and updating your preferences.
  • Contacting us using the contact information provided below

If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at:

Holistic Health Labs
1-888-302-8331
support@holistichealthlabs.com